Cultivating Cultural Competence in Deaf Community Engagement for Social Workers

Dispelling the misconception that Deaf culture is solely defined by disability, this presentation explores its rich tapestry of language, values, and artistic expression. Join M. Cody Francisco, BSW, MS, CDI, as he shares insights on delivering culturally sensitive social services to the Deaf community. Through an understanding of their culture and unique requirements, attendees will gain valuable tools for effective engagement. From Sign Language’s impact on communication to navigating interactions with Deaf clients, this session equips viewers with essential skills and etiquette for fostering inclusive environments in social service settings.

Learning objectives:

1. Identify common characteristic traits of Deaf & Hard of Hearing individuals including communication modalities
2. Gain a fundamental understanding of Deaf culture
3. Identify resources available for individuals working with Deaf & Hard of Hearing individuals

Presenter:

Cody Francisco serves as the Director of Deaf & Hard of Hearing Department and Director of Proposals at MasterWord in Houston, Texas. With a rich background in deaf advocacy and interpretation, Cody also brings a wealth of expertise to his role as a Certified Deaf Interpreter (CDI).

His academic journey began at Oklahoma State University, where he earned a Bachelor’s degree in Human Resource: Organizational Development. Building upon this foundation, Cody pursued his passion for Deaf Studies and Counseling at the Rochester Institute of Technology, obtaining Bachelor’s in Social Work and Master’s in Multidisciplinary Studies, respectively.

Before joining MasterWord, Cody held pivotal leadership positions within prominent Video Relay Service providers and Interpreting Agencies. He also represented Region IV of the Registry of Interpreters for the Deaf, demonstrating his commitment to advancing the field. Drawing from over two decades of industry experience, Cody has also contributed as an adjunct professor in Interpreter Training Programs across Oklahoma and Texas.

His dedication extends beyond the classroom, as Cody has provided extensive training in legal advocacy, Emergency Management, and Medical Interpreting, fostering effective communication solutions. Recognized for his proficiency, Cody has earned certification as a Certified Deaf Interpreter (CDI) from the Registry of Interpreters for the Deaf (RID – Certification #49098).