MasterWord is a trauma-informed organization following the principles and best practices for the Department of Justice Office for Victims of Crime.
By the nature of the work they do, interpreters have the opportunity to facilitate communication for vulnerable populations in society. To assist interpreters in being prepared to provide language access to these groups, we will explore trauma from the perspective of the interpreter and discuss strategies for navigating these difficult situations.
Understand Trauma, its impact on patients and the care team, and ways it can impact communication
Learn the principles of trauma-informed care
Understand TBRI – Trust Based Relationship Intervention
Garner strategies to manage difficult situations
Develop an understanding of how language and cultural competency play an important role in delivering trauma informed care